Free UK delivery  ·  Authenticated by our in-house team  ·  Beautifully Ordered
The Edit

Available Now

All pairs authenticated, cleaned and ready to wear

🔍
In-House Authentication
Every pair verified by our specialist team before going live
🧹
Professional Cleaning
Deep cleaned and sanitised before every rental or sale
📦
Fully Insured
All shoes insured throughout rental — zero risk to you
♻️
Circular Fashion
Keep shoes in circulation longer. Better for your wallet and the planet
The Kosmos Edit

Beautifully
Ordered.
Effortlessly worn.

Every pair on Kosmos is authenticated by our in-house team, professionally cleaned, and delivered to your door. Rent, buy, list or donate.

Recent Orders
Recent Donations

Revenue & Performance

Revenue Breakdown
Top Earning Owners
Best Performing Shoes
Order Activity

All Users

Name Email Phone Role Verified Joined Actions

All Orders

Reference Shoe Customer Type Total Status Date Action

All Donations

Reference Donor Pairs Status Date Action

All Shoes

Shoe Submissions

Payout Requests

Owner Shoe Type Amount Status Date Action

Return Requests

Owners requesting their shoes back · Service fee £3.99 · Delivery £4.99

Platform Settings

Configure platform-wide fees, rental rules, and Treasures threshold. Changes apply immediately to new orders.

Activity Log

Action Actor Entity Time
👟
Give a Sole, Change a Life

Donate Your Shoes.
100% to Charity.

Send us your shoes — any pair, any condition. We authenticate, clean and sell or rent them. Every penny of profit goes directly to our charity partner. You pay only £3.99 for collection.

🌍
Our Partner
Soles4Souls UK

Soles4Souls distributes shoes to people in need across the UK and 127 countries worldwide. Every pair donated through Kosmos is sold or rented, with 100% of profits transferred directly to the charity each quarter. No admin fees. No deductions.

✓ Registered charity No. 1157346 ✓ 100% of profits donated ✓ Quarterly reporting published
Simple Process
How donation works
1
📦
You donate
Fill in the form below. We send a prepaid collection label to your door. Just £3.99 for pickup.
2
🔍
We authenticate
Our team assesses every donated pair exactly like a regular submission — full 8-point check.
3
🧹
We clean & list
Authenticated shoes are deep cleaned and listed on Kosmos for rent or sale.
4
💚
100% to charity
Every penny of profit — rent income and sale proceeds — goes directly to Soles4Souls UK.
0
Pairs Donated
£0
Raised for Charity
0
Lives Impacted

Stats update quarterly as donations are processed and profits transferred.

💎
Well Loved · Best Value

Treasures

Every shoe here has lived a life. Authenticated, professionally cleaned, and priced under £80 — because the best stories come from well-worn soles.

🟡 Good · 🟠 Fair · 🔴 Vintage grades
All under £80 to buy
Wear Life
🟢
Mint
Never rented
🟩
Excellent
1–2 rentals
🟡
Good
3–5 rentals
🟠
Fair
6–9 rentals
🔴
Vintage
10+ rentals
Treasures Collection

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Your Wishlist

Saved Pieces

Cleaning History

Your Bookings

Account Details

Recent Shoe Activity
Earnings Snapshot
Your Portfolio

All Submitted Shoes

Payout History
Cross-Platform Listings

Shoes you've opted into eBay, Vinted and Depop. Kosmos manages all listings on your behalf.

Submission History

Every batch of shoes you've sent to Kosmos, with tracking labels and current status.

Kosmos Studio

Book a Professional Clean

Send us any shoes — not just ones from Kosmos. We collect from your door, professionally clean and sanitise, then return them better than we received them.

✨
Express Refresh
Quick surface clean, deodorise and lace refresh. Ready same day.
£12
🧹
Deep Clean
Full upper, sole and insole treatment. Stain removal. Ready in 48 hrs.
£24
👑
Restoration
Full restoration, re-colouring, sole replacement. 5–7 days.
£55

1  ·  Contact Details

2  ·  Return Delivery Address

Your cleaned shoes will be returned to this address. Delivery is included in your booking.

✓ Prepaid shipping label emailed instantly  ·  ✓ Insured door-to-door  ·  ✓ Free return delivery included
Partner with Kosmos

List Your Shoes

We collect, authenticate, clean and list your shoes on the platform. You earn 85% of every transaction — we handle everything else.

The Model

How Kosmos Works

A circular shoe economy — authenticated, cleaned and delivered every time.

🔍
Authentication
Every pair is assessed and verified by our in-house team against an 8-point checklist before it ever goes live. We check materials, stitching, labels, hardware and more — and assign each shoe an Auth Grade from A+ to B.
🧹
Professional Cleaning
Shoes are deep cleaned and sanitised before every single rental or sale — no exceptions. We treat uppers, soles, insoles and laces using professional-grade products, and return them in better condition than we received them.
📦
Insured Door-to-Door
Every pair is insured throughout its entire journey — in transit to us, in our studio, and on its way to the customer and back. Owners and customers take on zero financial risk while shoes are in our care.
♻️
Circular Fashion
Shoes stay in circulation for longer, generating passive income for owners and savings for customers. Better for wallets — and better for the planet.
💰
Owner Earnings
List your shoes — new or pre-loved — and earn 85% of every transaction. Weekly rental rate is 15% of RRP, adjusted automatically as wear grade changes.
🔄
Rent, Return, Repeat
Customers rent by the week, shoes are returned, we clean and inspect, update the wear grade, and relist. The loop keeps going.
The Wear Life Indicator

Every shoe on Kosmos carries a colour gradient bar showing where it is in its life — from deep green for brand new, through to red for a seasoned platform veteran. Here's exactly how we calculate it.

🟢 Mint 🟩 Excellent 🟡 Good 🟠 Fair 🔴 Vintage
How we grade brand new shoes
Brand new submissions always start at 🟢 Mint. As the shoe is rented, the indicator moves right automatically — every 4–5 rentals typically shifts the grade one step. The rental count and condition are combined to place the dot precisely on the gradient.
How we grade pre-loved shoes
Pre-loved submissions are physically assessed by our authentication team. We inspect the upper material, sole wear, stitching, hardware and overall structure. We then place the shoe on the gradient at the point that honestly reflects its condition. From there, it moves with every rental — same as any shoe.
Not a perfect science. The Wear Life Indicator is an honest, transparent guide — not an absolute measurement. Every shoe is different. A well-cared-for pair rented 10 times may look better than a neglected pair rented twice. Our team uses real-world assessment alongside the rental count to place each shoe as fairly as possible. If you ever disagree with a shoe's grade, contact us.
How Pricing Works

Rental rates are based on the shoe's original retail price (RRP) and adjust automatically as the wear grade changes. The older and more worn a shoe, the lower the rate — and the better the deal for you.

Grade Rentals Weekly Rate Example (£180 shoe) Buy Price
🟢 Mint 0 15% of RRP £27/wk · £3.86/day £180 (full RRP)
🟩 Excellent 1–4 12.75% of RRP £23/wk · £3.29/day £126
🟡 Good 5–10 9.75% of RRP £18/wk · £2.57/day £81
🟠 Fair 11–16 6.75% of RRP £12/wk · £1.71/day £50
🔴 Vintage 17–20+ 4.5% of RRP £8/wk · £1.14/day Under £80

Minimum rental is 7 days. You pay the daily rate × number of days. No hidden fees — the price you see is the price you pay.

Ready to get started?

Browse the collection, book a clean, or list your own shoes today.

Trust & Quality

In-House Authentication

Every pair on Kosmos is verified by our specialist team before it goes live. No exceptions. Here's exactly how we do it.

Authentication Grades
Assigned after our 8-point check. Every listed shoe carries its grade visibly.
A+
Exceptional — 98–100% pass rate
Passes every criterion perfectly. Typically brand new, deadstock or near-mint condition with original packaging or proof of purchase. The highest confidence level we assign.
A
Excellent — 93–97% pass rate
Passes all critical checks with only minor non-structural observations. Authenticity is beyond doubt. Typically lightly worn with no significant marks or defects.
B+
Very Good — 85–92% pass rate
Genuine pair with minor cosmetic observations noted — light sole wear, small marks, or non-original laces. Authenticity confirmed. Condition clearly reflected in the listing.
B
Good — 75–84% pass rate
Authentic but with visible signs of wear or minor structural observations. We fully disclose all findings in the listing. Still a solid choice at a lower price point.
The 8-Point Checklist

Every pair is assessed against each of these criteria. A shoe must pass our minimum threshold to be listed.

🏷️
Logo & Branding
Font, placement, stitching and embossing checked against brand references.
👟
Sole Authenticity
Midsole and outsole material, pattern, colour and texture verified against known genuine pairs.
🧵
Stitching Quality
Stitch count, tension and consistency examined. Irregular stitching is a common counterfeit tell.
📋
Size & Country Label
Interior label format, font, country of manufacture and size notation verified.
🔢
Serial / SKU Number
Present and cross-referenced against brand records where available.
🧪
Material Quality
Leather, mesh, suede or fabric assessed for weight, texture and finish expected of the genuine article.
🔩
Hardware & Laces
Eyelets, buckles, zips and lace aglets checked for correct finish, weight and branding.
📦
Original Box / Receipt
Noted if present and verified. Absence doesn't fail the check but affects overall confidence.
Questions about a listing?
Our team can provide the full authentication report for any shoe on the platform.
Peace of Mind

Insurance & Protection

Every pair that passes through Kosmos is insured. Owners and renters are protected at every stage — no hidden exclusions.

🚚
In Transit — Both Directions
Shoes are covered for their full declared value from the moment they leave the owner's address, through our studio, and on their way to the customer — and back again. Loss or damage in transit is fully covered.
🏢
In Our Studio
While shoes are in our care for authentication or cleaning, they are insured against accidental damage, fire, theft or loss. We photograph every pair on arrival so the condition is on record from day one.
🤝
During a Rental
Normal wear during the rental period is expected and not charged. Insurance covers accidental damage beyond fair use — a scuff on a night out is expected, a snapped heel is a claim. We assess every return individually and fairly.
💸
Owner Protection
If a renter returns shoes in a damaged state beyond fair wear, Kosmos covers the repair or replacement cost up to the shoe's declared value at listing. Compensation is paid to your connected Stripe account within 10 business days of the assessment.
What Is Not Covered
— Pre-existing damage that was disclosed at intake or visible in listing photos
— Intentional damage or misuse
— Normal cosmetic wear during a rental (light sole marks, minor creasing)
— Items that failed authentication and were not listed on the platform
Need to make a claim?
Contact us within 48 hours of delivery with photos and we'll handle the rest.
Support

Frequently Asked Questions

Everything you need to know about renting, buying, listing and cleaning. Can't find an answer? Contact us →

Get in Touch

Contact Us

We typically respond within 24 hours on business days.

📧
Email
hello@beautifullyordered.co.uk
We reply within 24 hours
📞
Phone
020 7123 4567
Mon–Fri, 9am–6pm
📍
Studio
Address provided after collection booking
🕐
Studio Hours
Mon–Sat: 8am–7pm
Sun: 10am–4pm
Returns & Refunds

Our Returns Policy

We want every Kosmos experience to be right. Here's how we handle returns, late items and refunds.

Rental Returns
Return your rental within 24 hours of the agreed end date. A prepaid return label is included with every rental delivery. Shoes must be returned in the same condition they were received — fair wear during the rental period is expected and covered by our insurance.
Late Returns
Rentals returned more than 24 hours late will be charged an additional day at the standard daily rate. If you need an extension, please contact us before the return date and we'll do our best to accommodate.
Purchases
Purchased shoes may be returned within 14 days of delivery if they are unworn and in their original condition. Contact us within 48 hours of receiving your order to initiate a return. Return postage is covered by Kosmos if the item is not as described.
Damaged or Incorrect Items
If shoes arrive damaged, soiled, or significantly different from the listing, contact us within 48 hours with photos. We will arrange collection and issue a full refund or send a replacement pair where available.
Cleaning Bookings
Cleaning bookings can be cancelled up to 24 hours before the scheduled collection slot for a full refund. Cancellations within 24 hours of the slot are subject to a £5 cancellation fee to cover courier costs already incurred.
Listing Submissions
If your submitted shoes are rejected during authentication, they will be returned to your collection address within 5 business days. The £3.99 collection fee is non-refundable once the pair has been collected.
Refund Timescales
Approved refunds are processed within 5–7 business days back to your original payment method. You will receive an email confirmation when the refund has been issued.
Still have questions? Contact our team →
Legal

Privacy Policy

Last updated: 1 January 2025

1. Who We Are
Beautifully Ordered Ltd ("Kosmos", "we", "our") is a shoe rental, resale and donation platform registered in England and Wales (Company No. 17231554). For privacy questions contact privacy@beautifullyordered.co.uk.
2. Information We Collect
Account: Name, email and password when you register. Bank details if you request payouts (encrypted at rest).

Profile: Phone number, delivery address, shoe size and preferences you provide optionally.

Transactions: Order references, dates, amounts and delivery addresses for all rentals, purchases, submissions and donations.

Donations: Contact details and collection address to arrange pickup and send collection labels. Retained for charity reporting.

Device & Usage: Device type, OS version, IP address, app version and usage patterns to improve our service.
3. How We Use Your Information
We use your data to process orders, calculate payouts (85% per transaction), authenticate submitted shoes, arrange deliveries, send confirmations and collection labels, process cross-platform listings on eBay/Vinted/Depop, send charity impact reports, respond to support requests, improve our service, and comply with legal obligations. We never sell your data.
4. Legal Basis (UK GDPR)
Contract performance — to fulfil orders and submissions. Legitimate interests — to improve services and prevent fraud. Legal obligation — for financial regulations and charity reporting. Consent — for marketing emails, which you can withdraw at any time.
5. Sharing Your Information
We share data with Stripe (payments), delivery carriers, email providers and cloud hosting — all bound by data processing agreements. For cross-platform listings, relevant shoe data is shared with eBay, Vinted or Depop. For donations, aggregated reports go to Soles4Souls UK (Reg. Charity No. 1157346). We may disclose data if required by law.
6. Data Retention
Account data: duration of account + 3 years. Transaction and donation records: 7 years (legal compliance). Support communications: 2 years. Marketing preferences: until consent withdrawn. On account deletion, data is anonymised within 30 days unless legally required.
7. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict or port your data, and to object to processing. Contact privacy@beautifullyordered.co.uk — we respond within 30 days. You may also complain to the ICO at ico.org.uk.
8. Security
We use encryption for sensitive data, secure HTTPS connections, access controls and regular security reviews. If you suspect unauthorised access, contact privacy@beautifullyordered.co.uk immediately.
9. Cookies
We use essential cookies for session management. We use minimal analytics to understand usage. We do not use advertising cookies or sell data to advertisers.
10. Children's Privacy
Kosmos is not directed at children under 13. If you believe a child under 13 has provided us with data, contact privacy@beautifullyordered.co.uk and we will delete it.
11. Contact
Beautifully Ordered Ltd (Co. No. 17231554)
privacy@beautifullyordered.co.uk
beautifullyordered.co.uk
Legal

Terms & Conditions

Last updated: 1 January 2025. By using Kosmos you agree to these terms.

1. About Kosmos
Beautifully Ordered Ltd ("Kosmos") operates as an intermediary between shoe owners and customers who rent or buy shoes. We also facilitate charitable donations to Soles4Souls UK (Reg. Charity No. 1157346). All users have a single Kosmos account and may act as both Owner and Customer.
2. Eligibility
You must be at least 18 years old to use Kosmos. By creating an account you confirm this and that all information you provide is accurate. Kosmos reserves the right to refuse service or terminate accounts at our discretion.
3. Rentals
Minimum rental period is 7 days, charged at a daily rate based on the shoe's RRP and Wear Life grade. You must return shoes by the end of the rental period using the prepaid return label. Late returns incur the daily rate per additional day. You are liable for damage beyond normal wear.
4. Purchases
All sales are final once dispatched. Returns are only accepted if the item is materially different from its description. All shoes are authenticated and come with an authentication certificate. Buy prices are based on RRP and wear grade.
5. Owner Submissions
By submitting shoes you confirm you are the legal owner. All shoes are authenticated — we may reject any pair that fails authentication or doesn't meet our standards. Rejected shoes are returned within 5 business days.

Owners earn 85% of every rental or sale. Kosmos retains 15% for authentication, photography and management. Rental transactions include an £8 professional cleaning fee. Payouts are processed automatically via Stripe Connect after each completed transaction — typically arriving in your bank within 2–7 days.
6. Charitable Donations
By donating shoes you transfer ownership to Kosmos for charitable purposes. 100% of profits from donated shoes go to Soles4Souls UK. A £3.99 collection fee applies. Donated shoes that cannot be listed are given directly to Soles4Souls for distribution.
7. Prohibited Items
You may not submit counterfeit, replica or stolen shoes, or any items in an unsafe condition or that infringe third-party rights. Submission of counterfeit goods may result in account termination and referral to authorities.
8. Payments
Payments are processed by Stripe. All prices are in GBP and include VAT where applicable. Kosmos does not store full payment card details.
9. Limitation of Liability
To the fullest extent permitted by law, Kosmos shall not be liable for indirect, incidental or consequential damages. Our total liability shall not exceed the total amount you paid us in the preceding 12 months. Nothing excludes liability for death or personal injury caused by our negligence.
10. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact
Questions? Contact our team → or email legal@beautifullyordered.co.uk